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Operations Director

Job Title: Operations Director
Contract Type: Permanent
Location: Coventry, West Midlands
Salary: £50000.00 - £60000.00 per annum
Start Date: asap
Contact Name: Richard Davies
Contact Email:
Job Published: 12 months ago

Job Description

A rare and exciting opportunity for an Operations Director has arisen at this high profile training provider in the heart of Coventry. The business is a leading provider of vocational training and development including apprenticeships. We are looking for an experienced individual who will be responsible for providing outstanding leadership and management, direction and inspiration.

The Operations Director will create a working environment which encourages teamwork, energy and creativity to design and deliver vocational training solutions which meet the needs of individuals and business. The individual is going to need experience in the education and training sector. Emphasis for this role will be placed on an individual's interest and expertise in managing contracts, leadership and quality assurance.

Reporting to the Executive Director, this role is regarded as the No.2 in the organisation and will eventually be part of a succession plan.

Responsibilities of the Operations Director:

People management:

  • Manage and motivate a team to deliver outstanding teaching and learning
  • Manage workloads and support team members in achieving organisational targets
  • Allocate and manage resources effectively and efficiently
  • Disseminate information and manage change
  • Undertake staff appraisals, implement improvement strategies, identify staff training needs and share best practice
  • Identify personnel requirements, recruit and induct staff
  • Undertake regular team meetings to share information and ideas


  • Contribute to strategic planning, identifying opportunities for business growth
  • Ensure financial targets and other agreed targets are met across the business
  • Implement contracts, identifying resource requirements, potential opportunities and risks
  • Develop, implement and review operational policies and procedures
  • Manage financial resources to meet organisational plans
  • Identify and develop new business opportunities
  • Write tenders and proposals, negotiate contracts
  • Build alliances and partnerships with other organisations
  • Oversee the marketing and promotion of a portfolio of services


  • Manage contract delivery, resource allocation, establish KPIs and monitor performance
  • Oversee quality assurance, including self-assessment and quality improvement planning
  • Manage facilities and physical resources
  • Problem solve and trouble shoot
  • Advise on strategies to improve success rates and standards
  • Deliver robust observation of teaching and learning
  • High level awareness of local and national developments in the skills sector
  • Liaise with external stakeholders to develop the portfolio of services
  • Ensure effective communications internally and externally
  • Oversee information management and communication systems

What we are looking for in an Operations Director:

  • We are looking for a suitably experienced candidate who will be relentless in articulating the organisation's vision, goals and values.
  • Strategically minded and adaptable to a fast moving further education sector.
  • Experience within the Apprenticeship sector.

What's on offer:

  • Competitive salary
  • Three times salary life cover
  • Simply Health cover
  • Flexitime
  • 5% pension contribution
  • 25 days per year holiday allowance (rising to 30 days after 5 years' service)

The organisation is committed to safeguarding and promoting the welfare of all. The successful applicant will be required to undertake an enhanced Disclosure & Barring Service check.

Interested? Register your interest by applying today or call Richard to discuss this opportunity further. You can also visit the Addington Ball website or follow us on twitter @AddingtonBall to see all our current vacancies, news and updates.

Addington Ball is a specialist recruitment consultancy covering the Midlands and Northern Home counties. We are a member of APSCo and TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/21900

All third-party applications will be forwarded to Addington Ball Recruitment Lt